I just received one of these brand new today – bought on Amazon. Charged for a few hours, switched on. I can get sounds out of it, but the screen does not turn on. Any advice? This is killing me because I’ve waited for one for so long – and I’m almost positive I’ll have to wait another few months if I need to return the thing. Any ideas? This is so disheartening
Try a different USB cable, different charger, & turn it off & on a few times.
Seems to be the same issue here:
Does the TE-BOOT mode work? Hold COM key and switch on. If TE-BOOT screen appears, follow the firmware upgrade procedure.
If not, the OLED might be dead, or simply a loose connector cable. Either way, you’ll have to return it.
I tried. Unfortunately, I had to return it. Looking closely at the screen, it looks like this thing shipped with a screen that was cracked on the back-end – which I could see with the light at the right angle. I had to return it – it really sucks because there are literally no replacements out there, so I will have to wait months to find another one in stock.