Can't Connect to Computer

apologies if this has come up before, i tried to search for help before posting.
i’m pretty sure i had connected to my computer a month or so ago, but when i tried yesterday i got this scary looking error on the OP-1 screen.
has anyone else seen this? is there a fix? i am hoping i don’t have to do a factory reset, but also hoping that that would be the fix. any ideas?

Someone else had this issue recently but for the life of me I can’t find the thread… I think you’re in for a factory reset though as I seem to recall there was no success trying to find a workaround :frowning:

Someone fixed this recently by using a different cable. Sounds simple, but sometimes cables go bad.