OP-1 charges fine via USB but can't connect to computer as device

OP-1 Help
#1

I’ve had an OP-1 since the beginning… I have updated it a couple times but am on 220.

Recently after not touching it for a long time, I wanted to update firmware - it charges to full via USB (I still have the cable that came with it, so it’s not a 3rd party thing), however on either my windows 10 machine or my macOS machine, it does not come up as a device. I can’t get it to show up as a disk in DISK mode, and trying to update firmware it’s just always stuck on ‘1. connect usb to pc’ or whatever. I’ve also tried factory reset.

I’m guessing the op-1 hardware itself is fried somehow? It can’t be the cable if the cable is charging?
right?

Emailed T.E. support but no response yet.

#2

the cable charging only verifies that hte power and ground pins are okay
doesn’t mean the data pins are okay which is how data is transferred via USB

i wouldn’t necessarily think it was the cable that was the issue
but trying some different cables is prolly the easiest and least expensive thing u could try
and at the very least rule out

1 Like