OP-1 field just arrived and is DOA! WTF

I was on the fence about buying this synth. I have the OG and love the work flow. I just bought it on Monday and it came this am. I asked them to expedite it. DEAD. Doesn’t power on and won’t charge! LIKE THIS IS SHIT, hahahahahaha.

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Damn that is terrible to hear! I have heard of loose batteries on arrival, I wonder if yours was also loose and yanked a wire/ dislodged the connector.

What a shame.