OP-1 wont work right after update


#1

Hey guys, i just bought my OP-1 less then 30 days ago and when i went to update to latest firmware, it completely shit the bed. I restarted the OP-1 like prompted (i pressed COM and nothing happened. I didnt disconnect the usb cord) and when it came back on it had a white screen. I freaked out after about 5 seconds and turned it off but it stayed white for another 5 seconds in the off position. I turned it back on and it was white again. then black. I started tapping the keys and it made noise!

So its making noise, but the screen is dust (or so i though!) i decided to press COM and reboot the system. To my surprise, it acted completely normal. I reinstall the latest OS and wash, rinse, repeat. I feel like im going crazy doing the same thing looking for different results but there was one time it turned completely RED! with text in the background still and a black boxed outline. (it was depressing :frowning: )

Has anyone had this happen before? ive looked around and around until i stumbled on your amazing forum here. i apologize if this is totally noob stuff but im only 28 days into ownership.


#2

Try Factory Reset from BOOT menu (hold COM while powering on). Sadly you’ll lose any user data. Always backup before update.


#3

Already did that :frowning: