Audio drops on the XY

OP-XY
1

Does anyone experience occasional audio drops when playing sequences on using the OP XY?

I haven’t found a perfect way to replicate this happening, but it happens each time I use the device, sometimes more than once during a session. At first I thought it only occurred when I was on the mixer screen, but it appears to be happening no matter what. It’s also not necessarily caused by CPU overload, because I’ve also heard it happening when no CPU icon was visible on the load screen.

I recorded some audio examples of this happening. I made sure there was no further I/O going on, so there’s just one single audio cable going from the XY into an OP-1 for recording, no external power, no USB, no MIDI. Also notice that the last two are a XY factory presets, the last one after doing a full device reset, to rule out my own sample library being the cause.

Factory preset (the glorious “Ask Why”)

Same factory preset after doing a full device init

2

Haven’t heard it happening since upgrading to 1.1.4 :crossed_fingers:

I’ll keep you posted!

Drops are still there :pensive_face:

3

Out of curiosity, does the little CPU warning icon (it looks like a little square chip) appear?

That would indicate hitting CPU limitations.

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4

I thought that would probably be it, but I also heard it occurring when this icon wasn’t shown at al, for instance when playing the “Ask Why” factory song.

5

That does not look sound normal to me, I would definitely contact TE tech support if you can reliably reproduce this like it sounds.

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6

Did you try to disable the automatic voice allocation in the project settings?

I usually manage to sort out such issues by manually assigning voices per tracks. TE must have messed something up in one of the recent updates.

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7

You might be on to something there! For testing purposes I made a version of the demo song with limited voice allocations that I played though from beginning to end quite a number of times now, because at some point this song always had drops before. Ever since I tried this, the issue hasn’t occurred. And when I play the original, I just have to wait (sometimes do a few reruns) before the glitch eventually happens.

Keeping my fingers crossed, because the cause is hard to pin down. But thanks a lot for this suggestion! :folded_hands:

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