Last week my cat knocked my OP-1 to the floor, and it no longer works. Impossible for me to diagnose exactly–the screen goes red and none of the buttons works.
I emailed TE and the got back to me after several days, and the shop they recommend is in Germany. I have nothing against Germany, but the cost of shipping there and back will be prohibitive…I have seen people mention but not name repair shops in the US, and wonder if anyone can help? My OP-1 is from 2011 so far out of warranty, but I can’t afford one of the new ones so I’m hoping for a more economical option.