I received a brand new OP-1 last week. I can say how fantastic this little device is
(especially when locked at home)
Since the first day, I noticed something that I found weird with the screen. Some elements on the screen seem to be “shaking” a little some time. It became really obvious when I opened the system page to do a firmware update. The text was clearly shaking randomly from 1 or 2 pixels.
Should I return my OP1 or is it a specificity of the screen.
Thank you so much for your help.
Cheers from France
I recently received an op-1 as well but I didn’t experience the screen issues you’re describing.
If I were you I’d contact TE and ask them for help
Thank you so much for your message.
I think I will just send it back to the seller and ask for a replacement then.
Anyway, I’m glad I asked
you should try to re install the actual OS, most of the flakey things can be solved this way!
Thanks for your message JohnnyEgo.
I already tried to reinstall the last firmware and also reset the OP1 but screen is still « shaking ».
Have you experienced yourself the same problem ?
unfortunately not, but they‘ve had some problems with the screen and I thought your unit is between those updates etc.
is it shaking even when you not perform with the Op-1? it sometimes lags in graphics when the CPU gets a heavy load for instance (string engine with full release into delay and CWO as Master fx)
Yes ! It’s shaking any time but I think most people wouldn’t notice unless they get into the system menu.
Actually, after your last message I tried to format before reinstalling the firmware and It worked ! Last time I only uploaded the firmware.
Well : no more shaking
It seems like it is more a software problem.
I will contact TE support anyway and ask them about this problem and check that it doesn’t come back before my rétractation period
Great you solved it!
if you encounter something strange the re install and factory reset procedure is the way to solve stuff like that. same on the Z
April 27, 2020, 8:00am
I bought my OP1 brand new. Did not have the issue you’ve described. Should be fine to ask the store to replace it. Give it a long 12h+ test and maybe do that.
Indeed, it started doing it again… I called the seller support service.
If you want to see what I’m talking about, here is a video :
It starts after a few hours of use. You can see some characters moving at the very begining of the video and then at 00:05.
April 27, 2020, 9:07pm
I have some lag too especially with Cluster engine, is it normal? Can we do something about it?
Same thing regarding cluster engine. And lot of sound crackling too.
I love that instrument and at the same time I’m thinking « at that price, it should be perfect ».
yep that’s normal but overall it’s just the graphics going a bit off with heavy cpu load
April 28, 2020, 8:21am
I saw this video for example, and I never had these fluid animation, especially from cluster
Have you tried formatting + firmware reinstall ?
Looks like every OP-1 has its own personality / problems
April 28, 2020, 9:17am
Yeah, I tried but it’s the same
April 28, 2020, 2:35pm
no, i’m afraid. it can’t keep up so the graphics lag, but the sound shouldn’t crackle
April 28, 2020, 2:36pm
i watched your video. the display should not do that. exchange it for another unit.
I asked for an exchange this morning and will receive a new one tomorrow
Thanks all for your help !
May 4, 2020, 10:00am
@The_KulutX did you get your replacement unit? how’s the new one?