OB-4 Wheel not spinning

Hello,

The tape wheel on my OB-4 recently stopped spinning. When I try to spin it myself it feels like there may be some dust or something that got under the wheel.

The speakers work completely fine otherwise.

Is there a way to easily clean this or trouble shoot?

no idea if this would work but you can try recalibrating the motor(s)- hold play and input for more than 20 seconds and then follow the instructions on the screen…

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This worked thank you! I had no idea that was a thing

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hey that’s great news! yeah i don’t know why TE doesn’t have the motor reset thing as some instructions that are public (maybe they are now?), but i had a motor problem once and their customer support told me the motor reset trick and it worked perfectly.

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