OP-1 Field key not responsive to light pressure

Hi, I have a quick question. The bottom third of the lowest key on the keyboard (F) does not make a sound when played lightly. When applying similar pressure to the bottom third of all the other keys, this is not a problem. What should I do about this? I ordered a new OP-1 Field and have been using it since I got it a few days ago.
thank you!

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TE’s keybed is not known for its reliability. One thing for sure : it is not normal behavior.
I’d document this through video and see what’s what with TE’s support.