OP-1 Sample Save Issue


#1

When I record samples then save them they are fine until I scroll to a different sound and come back. When I come back to a sound I just sampled, the sound has changed to whatever other sound I just scrolled past. Is this a defect or am I doing something improperly?

This video shows the issue: https://www.youtube.com/watch?v=XQnEkFTM428&feature=youtu.be


#2

?? Can’t spot any user error.looks weird.
Have you saved any successful samples or saved many (like over 40) already?


#3

I’m having the same exact problem. Was this ever resolved?


#4

Have you tried a factory reset?


#5

I contacted TE a couple of months ago and spent time on the phone with them. Sent a video of the problem. They are aware of it, however said they couldn’t replicate the error. It only happens when you sample using shift + middle C, and then save to snapshot. If you hold middle C manually to trigger sampling it’s fine. It’s definitely a bug, there are others experiencing the same problem.


#6

I did. No luck… thanks.


#7

Thank you. Good to know.
Also, they never even responded to my inquiry, 2 weeks later… Terrible customer service issues there.