OP-Z won't connect to iPad

OP-Z
#1

This morning I ran into an issue where my OP-Z will no longer connect to my iPad. The app can see my OP-Z just fine. I press connect and it says “connecting…” but then says “not connected”. The light on the back of my OP-Z shows flashing blue, then green when I press to connect, then to red. Incidentally, I found using my iPhone works without issue. So I am wondering if there is an issue with my iPad

On my OP-Z, I have performed a factory reset and updated the firmware to the most recent version 1.2.14. On my iPad, I reinstalled the app, restarted it, and updated the software.

Does anyone have any suggestions?

1 Like
#2

Maybe check if your op-z is connecting with other iOS device, and check if your iPad is connecting via BT with other gear.

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#3

So, I eventual factory reset my iPad and that seemed to resolve my issue.

#4

I’m sadly having this issue too:

To test, I tried a 2nd, brand new iPad. Same OS 13.3.1. I used iCloud restore to reinstall the OP-Z app on the new iPad. I tried connecting the OP-Z but had the exact same experience on the new iPad as on the old iPad: says “connecting” then does not connect.

OP-Z connects fine on my iPhone. iPads work with other regular bluetooth devices (speakers, pencil). I don’t have another BT LE MIDI hardware device to test other than the OP-Z.

I guess I can try:

  • factory reset OP-Z
  • factory reset iPad without iCloud restore

These options are rather severe. Is there another option to get this working again?

#5

Someone had this before, you have to factory reset your ipad.