Ortho Remote bricked since years. Is there a way to update firmware?

Other Gear
#1

I want to use it with a pair of OD-11

/Marcus

#2

hey,
what does ā€˜brickedā€™ mean? does anything happen when you press the small button on the bottom side (provided you have fresh batteries)?

thanks, jacob

#3

I have the same issue. I got the ortho remote free with my OB-4 and it never worked. I got my hands on an OD-11 recently and it still has the same problem: it can play/pause, but thatā€™s it. It does not adjust volume or skip tracks. Plus it lags quite a bit. Anyone have one that works?

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#4

@JayG thatā€™s absolutely not how itā€™s intended. can you try to pair it with an ios/android device and see how it behaves, just to be sure? if changing volume doesnā€™t work you should get in touch with support and get it replaced.

#5

I have been using the ortho remote for adjusting the volume on my computer, and I wanted to ask TE how to update the firmware without OD-11/OB-4. This is what they wrote to me:

Nov 10, 2020

Here are the instructions to update your ortho remote (which we are sorry about, is not very user friendly).

To perform the update, please follow these steps:

  1. Download the nRF Connect app to your phone
  2. Download the file to your phone
  3. Start the app and enable scan
  4. On the OR-1, press and hold the bottom button until the LED is static blue (takes 10+ seconds)
  5. In the app, find ā€œDFU ORTHO REMOTEā€ and press connect
  6. After connection, press the menu and select ā€œDiscover Servicesā€
  7. Somewhere in the GUI there should be a small DFU icon, press that, and select ā€œApplicationā€
  8. Select the attached hex
  9. Select NO when it asks you for an init packet
  10. The application will now be updated

orthoremote_v2_2.hex

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