Ortho remote pairing issues

Hi, just received my OB-4 yesterday which came with the remote. Unfortunately, I can’t pair the remote - I have read past forum discussions on the topic and ensured the firmware in the OB-4 is the latest.

I managed to get the music to stop/start by pressing the remote. I’m streaming from a Mac, via bluetooth. The ortho remote also controls the Mac’s system volume, but that doesn’t change the Music app volume which is streaming to the OB-4.
Any help would be appreciated. TE hasn’t done a great job at documenting how to set this up.

Also the OB-4 cannot have a bluetooth connection to both a Mac and the remote at the same time, I assume? So if you want to use the remote to control playback from a Mac that’s streaming over bluetooth, I assume the Mac has to be connected to the remote, not the OB-4?

Finally got it to work by pairing the remote to another input other than Bt. Now it works on Bt as well, but the volume control motor no longer turns. After shutting the OB4 off then turning back on, it works.

Good times

OB-4 can be connected to both streaming devices, and OR-1s, at the same time. they’re even handled by different bluetooth controllers.

thanks, jacob

Great, thank you!
Not sure what I did to get it to work, but it eventually worked.