When you believe the net, TE’s customer service is from hell. I have a completely other experience!
My OP lab Module for my OPZ started to behave weirdly. sometimes it stopped working, sometimes it worked.
my contact to TE was answered within a few hours, I made a few videos pf the problems, we determined, the op lab module must be broken, I sent it back and got a new one within a few days.
Unfortunately with the same problems.
Meanwhile I had bought a second OPZ, as I was expecting to be without the brain of my setup for weeks, believing all the hate spread around the nat about TE’s turnover.
So the next step was to send in the OPz with the module back to sweden, a week later I receive an email telling me, that the opz is indeed broken and that I receive a new machine, although my OPz is out of warranty for a few months.
Thank You Teenage Engineering! I expected to pay for my repair and was given a treat. Nice!
Now I have to find the best way to sync two OPz in my setup.