If you had the chance to return your OP-Z?

[docshermsticks]

Repair your OPZ pop up encoder

Made a guide for people who have encoder pop out problem. Happened to me after few weeks of purchase. TE’s customer support are really bad. Here is how I fixed it myself. Repair Guide [IMG_20190720_222806]

might be worth trying if u are handy
doesn’t seem too complicated