OP-1 Field Defective Units

Hello, my OP-1 Field came in 2 days ago and I immediate noticed that there is something loose shifting around inside the OP-1 Field whenever I pick it up and move it.
Im in texas and it was 100°F when my OP-1 Field was hand delivered, and when I took the OP-1 Field out of the box, it was very warm.
Could the Texas heat have softened the glue holding the battery in place?

Has anyone experienced a similar issue? Shifting weight inside the OP-1 Field which you can hear and feel when turned upside down, or gently shaked.

I will be returning mine for a replacement, since I paid $2000 for the synth and it has loose parts inside.

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I wouldn’t be surprised. Most gear isn’t meant to exist in 100+ degree weather inside a hot box. I can see glue melting enough at those temps to come loose.

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I also received my unit today. I don’t have any rattling inside, but one of the keys does not register unless if I press pretty hard directly in the center. All other keys register even if I tap at the bottom of the key. Just sent a support request to TE so hopefully they respond soon.

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This is a response i got from TE:

“it might be the battery being loose, but we need to inspect the unit! anyway, it can’t be caused by the temperature, as the glue that is used can resist high temperatures!”

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i’m really looking forward to the op1f being available again and look forward to purchasing it, but seems like theres enough quality anomalies that make me want to wait and then wait some more. even if you put price aside, ie if it were a $700 machine, its a bit concerning

It seems like thousands have gone out from orders being fulfilled. A few manufacturing issues for brand new devices is normal and has been few and far between. That said, if you want to wait I’m sure others are happy to buy it sooner

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It’s usually better to wait for latter batches, or just get it second hand - I wouldn’t want put 2k just to be a QA tester for TE.

They do have a 1 year warranty where they replace your unit with a new one for most manufacturing mistakes, which is nice.

Also, the OP-1F sounds so much better than the OG-1. Overall, just way better than the OG-1 and i am a bit sad i have to wait another 2-3 weeks to get my OP-1F replacement.

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I hear ya. I already have mine. I don’t get the fear

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i think its more like a few hundred, not thousands

We have approximately 2600 or so known order numbers from the delivery thread / reddit. Now I bought mine a day after orders closed after someone canceled their order and the stock was put back on the site. People may have ordered other items during this launch week, like pocket operators or maybe a separate order for the bag after they ordered their OP-1 Field. So order numbers does not directly mean OP-1 Field order numbers. But it’s certainly a lot more than hundreds, in my opinion.

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