My op1F orange and grey encoders cracked with minimal use
I can’t believe in less than 6 months this happened
What have you guys done ? What did it cost? How do you prevent this
Thx
same thing here. at first TE replaced my whole unit. but now it happened again and they are sending encoders for free…
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Oh wow, that’s scary. Sorry it happened to you folks.
Mind sharing a picture of what the damage looks like to know what to keep an eye for?
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If you reach out to TE, they should replace them for free. They did that for me. I also asked them whether the manufacturing issue which results in these encoders cracking has been resolved. They assured me it’s been fixed.
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Thanks
Hope the reply
I am indeed! Total newbie, got an OP-1 field just a month ago and I’m still learning loads every day I play with it. This forum has been an absolute blessing to get me from zero to one 
Hope TE is up to the task and they replace your cracked knobs.
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Thanks and welcome
Yeah it’s a rough start but hopefully they do the right thing. I’ll keep you updated
Meanwhile keep pumping out those bangers
Bro that’s a bummer. I’m sure they will fix it but you’ll have to be away from your op-1 for a while.
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They sent me a replacement set
Let’s see what they say about double triggers
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My field is one of the earliest ones. I need to inspect my knobs!
Nice. When I get back to the states, I may have to send my OP-1 field back to TE because the encoders jump around a little bit making it difficult for live usage
They wanted video of the double triggering
I said it’s hard to reproduce (whcih it is because I need to film while using finger drumming) so he suggested I take it to the store for warranty replacement
….Like ??
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