Coming from my viewpoint as an engineer within a major consumer electronics company, and looking at the music/synth industry as a customer, I think a lot of people don’t realize how small a lot of these synth companies actually are.
TE is ~40 people in total and has ~6 major product lines with the OP-1, OP-Z, PO, PO-Modular, Speaker, and Ortho Remote. And they’re maintaining production of these products for years, probably with very small volumes to maintain a low overhead.
In contrast, in my previous role we had 40+ people working on a single product.
I think that as customers we have the right to complain about customer service issues, price hikes that come as a surprise, and product schedules shifting, but as a fellow engineer I have nothing but respect for what TE has been able to accomplish with their products given the size of their team. I’ve had their products for years and have never been disappointed or felt ripped off by my OP-1 or PO, and I expect to feel the same about my OP-Z & PO-400 when they’re delivered.
But the beauty of the industry is if you don’t think Teenage Engineering deserves your money, you can go buy another synth or product out there. There are tons of options available, but it’s a testament to TE that we are all here on this forum discussing their products in particular. They really do create some special products, and I personally feel like that’s worth the premium cost associated with it.