That’s good for you!
I’ve had 3 POs fail on me…
my OP-Z is double-triggering,
and I had an OP-1 for a few days with a faulty on/off-switch.
And I don’t throw my device in a bagpack or treat them rough in any way.
(You might understand now, why I don’t believe in TE’s quality control)
Also, what you call a whinefest is my only means of somehow influencing the market apart from not buying TE products. Yes, they make sweet products but their service is shit.
So I can either not buy from them, or make them aware that the services they provide for the type of money spent are not adequate.
I have done so in e-mail to them directly (In a nice way), to which they don’t respond, exactly because they have a bad customer service. So the other way to make them aware is to gather people’s problems in threads and such until they become aware that maybe, just maybe they should care a little more about the people buying from them.
Shut up and take my money is not very smart in my opinion.
Listen to customer feedback and take my money is more my thing.
PS: isn’t it positive that I believe in change for the better ?