TX-6 pops and clicks

I get some pops and cracks in my recording when using a usb cable and recording directly to my phone. I have tried different cables and even different phones but still the same. You can hear it in the video about 6 seconds in the first click comes.

I started having issues after installing the last FW or at least I think so. Anyone else having this issue?

I reached out to TE and they told me it might be FW related and no news about an update so just wanted to check if I’m alone?

You’re not alone - I’m having a similar issue, I think.

It happened when I was recording to a USB memory plugged into the TX-6. I thought I was clipping, but then I also thought it was weird because the meter wasn’t saying I was that hot. It did get worse as the track built up, but I haven’t actually put the track into a computer to see what’s going on. I shall have to do that!

1 Like

Thank you that would be great. Also please report to TE so they know more people are having issues so they hurry with new FW :grin:

Yeah, so here’s one spot where it was clicking. First in the lower waveform and then in the upper waveform. So yes, it was clipping – except instead of simply clipping, the waveform shoots off in the other direction, which seems weird. Happens in both the positive and negative directions. I ran izotope de-click on my project to take away the clicks (it seems to have picked up all of them) and that solution sounded fine (for this project), in case that’s any help.

When I was recording this, I didn’t really feel like the metering was showing true levels. They seemed low, enough that I shouldn’t have been clipping. But I’m not 100% sure that my gain staging was impeccable. It was a new piece of gear I was running into the mixer. That said, if my sound was clear before I raised the gain in the TX-6, then it shouldn’t have been that kind of problem.

2 Likes

Thank you for the great analysis and also for the tip. Usually I just record a short jam and post it online because I don’t want to do the hassle of post so right now the TX-6 is not really usable for me.

Did you also report this to TE? :smiling_face:

Haven’t sent it to TE yet, but I shall. :slight_smile:

EDIT: Now I’ve reported it.

2 Likes

i get this with my op1f, when recording via audio over usbc. same exact clicks as you had on your original video post @Boboulus .

i tested many different pieces of gear and diff wires etc, and was able to confirm the following, which i will be sending to TE support later today:

  1. tx6 --usb–> op1f: clicks
  2. opz --usb–> op1f: clicks
  3. og1 --usb–> op1f: clicks
  4. op1f --usb → og1: no clicks
  5. tp7 --usb–> op1f: no clicks
  6. cm15 --usb–> op1f: no clicks
1 Like

Thank you for some extensive testing and to bad it’s not only the TX-6 but maybe it’s good for a faster fix.

TE responded back to me today after I asked more about the issue that they think it’s the communication between the iPhone 14/16 (I tested both) and TX-6 but seems to be more likely within the TX-6 and some code newly implemented by TE in their usb.

2 Likes

Got a response from TE saying they were aware of the problem, also no prognosis for the timing of a fix. Didn’t expect answers, I suppose, but then it’s at least another entry in their support logbook.

They also responded when I mentioned your issue with phone recording, saying that was a separate issue.

2 Likes

Thank you for reporting back. Hopefully they will fix it soon but my guess is that all hands are on deck working on op-xy bugs right now so no hopes in a near future fix.

3 Likes

I’ve loaded the new firmware, but I can’t yet definitively say whether the clicking has been solved. Has anyone else got a ‘non-smoking gun’ to say whether the sound-related issues have been fixed?

3 Likes

I wasn’t aware there had been a FW released just a few days ago. I will try it as soon as I can but might not be able to until the weekend. I will report back when I can :smiling_face:

3 Likes

i will test at some point today/tmrw and report back!

1 Like

I have recorded with the new firmware on both video apps (native and BlackMagicCam) I still have pops and clicks… iPhone 16 pro.

1 Like

The only solution I have found for a stereo recording free of pops and clicks from TX6, direct on an iPhone is the RØDE AI-Micro. You can set input 1 to be stereo from the app.

1 Like

I have used a Tascam Model 12 and a Roland Go:mixer with the native camera app on iPhone 16 pro and both of them works fine without pops/clicks. For me it’s only the TX-6 that has this issue.

1 Like

https://www.instagram.com/p/DHl_eSXSzfV/

1 Like

I also record directly from my Elektron boxes with USB to my phone using the native camera app and no issues with them so it sounds a bit strange that the TX-6 is the only one that doesn’t play well and it’s a bug on the iPhone app.

I’ve recorded a couple of things to an attached USB memory now, post-update, and I do believe there’s improvement. Up until before the update I would record something at a ‘normal level’ as metered on the TX-6 but then I’d put it into Koala and need to normalize it because the signal was so wimpy. Now for the last few things I’ve done, I’ve had a much stronger signal coming out in the recording, and basically no need to normalize.

A bit unscientific, I’m afraid, but I usually if I find a workaround (in this case for the clicks) I just go on with my life. In any case, I’m now getting a different (and better) result from my adapted workflow. I used to do daily ‘BeReal’ concerts, but went on socmed detox a couple weeks back and started recording to USB and sending jam-March-uary snippets directly by text. No clicks that I can hear on my 16-track EP of 1-2 minute constructions. (POM170 & 400 warning, if you’re sensitive.)

New firmware released yesterday (28/3) so maybe it fixed something. Probably not but fingers crossed.