Letās see I guess. With all the new product releases at Superbooth and NAMM, hoping that the price negatively will subside as there are lots of other products to talk about. If no new content comes out in the next week or 2 though, then something is up.
With Jeremy Blake being part of the TE Pixel app launch, Iām not sure itās a synthfluencer/TE problem thing.
Guess what? My OP-1 field has bug issues and I am trying to return it and they are not even responding to me. I also donāt think that the only repair shop in the US even has parts for the OP one field yet. So what am I supposed to do? I just paid $2000 for an instrument that doesnāt work properly and theyāre not even following through with their return policies.
Mine has bug issues and I am trying to return it and they are not even responding to me. They better respond to me within the return time. I have all of this documented.
Out of interest what are the issues you are having?
I had issues with TX-6 mixer the day I got it at home. I contacted with them via mail and the truth is they replied back very quickly. They told me about getting a replacement unit. And I began the process. The gave me an UPS label to send back the unit so they could verify and after almost three weeks of processā¦ today/tomorrow UPS will ring my door bell to bring the replacement unit.
OK, thank God that worked out for you. I hope they get back to me and it all works out because this thing was obviously incredibly expensive and it would be a crime to not have it replaced or reimbursed.
It wonāt save snapshots, or it takes me about 40 or 50 sample saving attempts literally before it will save one snapshot. Until I can finally get one to save, the snap shot will immediately revert back to whatever synth sound it was on previously in the sampler. Itās just too frustrating and ridiculous considering that this thing should work 100% upon arrival and the sampling capabilities are pretty much half of the appeal of this instrument. Also, I can drag the very few snapshots that I was able to get onto my desktop but as soon as I try to drag one of these snapshots from my desktop back onto the OP one it crashes and freezes and displays all of this code.
If itās a software issue is it worth updating to the latest firmware? You can download from the TE website. Might be worth a try.
The sooner I posted, the sooner it came. I just got my replacement unit.
snapshots are working for me, what firmware are you on? iām on 1.1.4
Before you go through the heartbreak of the RMA process, and long wait times, try to restore to factory settings, and install the latest firmware. Sounds like a software issue, to me.
Wow! OK so with installing the latest firmware half of my problems are solved. I may try to do a factory reset and then updated to the latest firmware to see if it fully solves both problems. So at least now even though it takes me a ridiculous amount of time to save a snapshot onto it, the snapshots that I export it on my desktop are able to be put back onto the OP one. Before it wouldnāt let me put saved snapshots onto my op-1 without it crashing. I already have 4 or 5 snapshots that I love for songwriting like a solid piano, and vibraphone sound etcā¦ so even if it gets too arduous to keep putting my own ones on here I can just download other peoples sample packs. I cannot thank you guys enough. Faith restored in OP-1! My software wasnāt even on like 1.1.1 it was like 1.0.0 or something.
Thanks!!!
Glad things are looking up. Are you trying to move files created on the original OP-1 onto the Field? Iām a little unclear on what youāre saying, but I can imagine that they might not be 100% compatible, if thatās what youāre attempting.
Yea, itās good enough for me to not want to send it back and use it as needed. Iām not moving files created on the original op-1 to the field. The only thing Iām still having some problems with is this. Iāll go to sampler, then get my line in ready and start sampling and save it. Then it seems as if the sample is on my OP-1 Field, but when I switch back to the snapshot that I just saved it reverts to what synth was highlighted when in sampler before I sampled anything, and doesnāt actually save what I had just tried to sample. It does this but if I keep trying it sometimes will finally save the sound I am trying to sample. Itās a little frustrating but honestly it doesnāt even matter because what was more bothersome and unacceptable was what was finally fixed by updating it. Before updating, I couldnāt even load OP-1 Field sample packs from my desktop onto the OP-1 Field hard drive without it crashing. So, not only was it difficult for me to save my own samples but I couldnāt even upload samples other people had created on the internetā¦ Now I can upload any drum pack or synth sample from the internet with zero crashing. This is fine because with a little patience I can save my own and probably end up using better samples other people have created on the internet than I could save anywaysā¦
Super excited to now enjoy this thing and will keep supporting TE. This thing is awesome.
I really appreciate everyones responses in helping me figure this out!
Quick question. Iāve heard the file types stayed AIFF and Iāve heard WAV. Can I get someone with a Field to confirm which?
@Hal9000 so glad you seem to be getting there.
The reason for my original question (about what kind of issues youāre having) was to get an idea if they were purely software related issues.
These kind of things can often (not always) be solved either with a factory reset and/or a firmware update.
Ive been away from my keyboard for a while but luckily some other helpful folks on here suggested exactly what I would have suggested.
There are great folks around here!
Theyāre AIFF, not WAV.
Yea! This was great. Happy that this message board exists.
Appears to be 16 bit AIFF samples
Specifically 16 Bit Stereo AIFF
